People often complain that law firms make it difficult to speak directly with the solicitor running their case. At QualitySolicitors Burroughs Day, we do our best to ensure you have as much direct contact with your solicitor as you need.

There may be times when your solicitor is busy. If they are at Court or in a meeting, you will be able to talk to a member of your solicitor's team who is also familiar with your case.

Fobbing you off with a telephone message desk number is not how we treat our clients.

If you want to speak with the actual solicitor running your case, just pick up the phone. It's as simple as that.